Privacy Policy

Information We Collect

When you contact us, request a quotation, book a service, or communicate with our team, we may collect the following information:

• Name
• Phone Number
• Email Address
• Service Address
• Service Requirements
• Communication Details
• Any information voluntarily provided by you

We may also collect basic technical information such as browser type, device information, IP address, and website usage data.

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How We Use Your Information

The information collected may be used for the following purposes:

• Responding to inquiries
• Providing quotations
• Confirming service bookings
• Delivering cleaning and pest control services
• Improving customer support
• Enhancing website performance
• Sending service-related updates
• Complying with legal obligations

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Cookies & Analytics

Our website may use cookies and analytics tools to improve user experience and website performance.

Cookies help us:

• Understand visitor behavior
• Improve website functionality
• Store user preferences
• Analyze website traffic

You may disable cookies through your browser settings at any time.

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Information Sharing

We do not sell, rent, or trade personal information to third parties.

Information may only be shared:

• To provide requested services
• With authorized service personnel
• When required by law
• To protect business operations and customer safety

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Data Security

We take reasonable measures to protect personal information from unauthorized access, misuse, disclosure, or alteration.

While we strive to maintain secure systems, no online platform can guarantee absolute security.

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Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices, content, or policies of third-party websites. Users should review the privacy policies of those websites independently.

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WhatsApp & Phone Communication

When you contact us through WhatsApp, phone calls, contact forms, or other communication channels, the information shared will be used only for:

• Customer support
• Service inquiries
• Booking assistance
• Quotation requests
• Service-related communication

We do not share customer contact information with unauthorized parties.

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Service Location Information

If you provide your address or location details, the information will be used only for:

• Service scheduling
• Route planning
• Customer support
• Service delivery

Location information is not used for unrelated purposes.

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Children’s Privacy

Our services are intended for adults and property owners.

We do not knowingly collect personal information from children under the age of 13. If such information is discovered, appropriate steps will be taken to remove it.

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Your Rights

You may request to:

• Access your information
• Correct inaccurate information
• Update personal details
• Request deletion of information where legally permitted

For assistance, please contact us using the details below.

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Changes To This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in business practices, services, or legal requirements.

Any updates will be posted on this page with the revised effective date.